Privacy & Data Protection Policy

1. Overview & Commitment

At Nix Pure Lab ("PawBreeze", "we", "our", or "us"), we prioritize the privacy and security of every pet owner who visits our website (nixpurelab.com) and purchases our products. This Privacy Policy details how we collect, handle, safeguard, and respect your personal data.

2. Information We Collect

When you place an order, subscribe to our VIP newsletter, or interact with our support desk, we collect only the necessary information to complete your fulfillment and support requests:

• Contact Information: Full name, email address, phone number, and delivery shipping address.
• Order Details: Purchased bundle options, transaction amounts, timestamps, and delivery tracking status.
• Communication Records: Customer care inquiries, feedback, and return requests sent to contact@nixpurelab.com.

3. Payment Security & Encryption

We never record, store, or have direct access to your sensitive financial payment data (credit card numbers, CVV codes, or bank account credentials). All checkout payments are processed through Stripe Inc., a PCI-DSS Level 1 certified payment gateway, and protected under 256-bit SSL encryption alongside Apple Pay and Google Pay tokens.

4. Email Marketing & Unsubscribe Rights

If you subscribed to our newsletter to receive our 10% discount voucher (PAW10) or order status notifications, you may opt-out or unsubscribe at any time with a single click via the "Unsubscribe" link located at the bottom of every automated communication, or by contacting us at contact@nixpurelab.com.

5. Your GDPR & Data Rights

Under European regulations, you hold the right to access, rectify, port, or request the complete erasure of your personal records from our systems ("Right to be Forgotten"). To exercise any of these privileges, submit a verified request to our compliance desk: